Let’s be honest, Texas hail doesn’t play nice. One minute it’s a calm afternoon, and the next, you’re watching chunks of ice hammer your roof like nature’s version of dodgeball. It’s chaotic, loud, and the aftermath? Even worse. The dents, cracked shingles, busted gutters, it’s all there.

And then comes the paperwork. The calls. The insurance back-and-forth.
Yeah, that’s where most people start to lose patience.

That’s exactly why PALCO Claims exists. We handle hail damage in Texas for homeowners and property owners who are tired of doing it alone, the right way, not the rushed way.

What Hail Damage Really Looks Like in Texas (and Why Most People Miss It)

If you’ve lived in Texas for more than a few summers, you’ve seen it, the kind of storm that makes you think, “That’s gonna leave a mark.” Hailstones the size of marbles (or worse, golf balls) are a regular thing around here. But what’s tricky is that hail damage often hides.

You might not see leaks right away. Shingles can look fine from the ground but still be bruised underneath. Those tiny dents on metal flashing? That’s the start of corrosion. Your insurance adjuster might take a quick glance, snap some photos, and call it “minor cosmetic damage.”

Except it’s not.

We’ve seen it too many times, folks in Austin, San Antonio, and right here in New Braunfels who waited until water started showing up in the attic before realizing how bad it really was. By then, mold’s already in play, decking’s warped, and you’re out a lot more than your deductible.

Here’s what we do differently:
We get on the roof, every single time. We use drone footage, infrared imaging, and physical inspection, because hail damage can’t be spotted from a driveway.

One homeowner in Fort Worth told us, “The first adjuster said I just needed a patch.” Turns out 90% of their shingles were compromised. After our report and negotiation, their payout went from $3,200 to $18,700. That’s the difference experience makes.

How PALCO Claims Handles Every Step of Your Hail Damage Claim

So, how does it actually work? Simple, we take the mess off your plate.

Step 1: The Inspection
We show up, we climb up, and we find what others miss. Every hail impact, every seam dent, every broken seal. We don’t rely on “eyeball estimates.” We rely on documentation that holds up under scrutiny.

Step 2: The Claim Prep
Once we know the full extent of the damage, we handle your claim paperwork. You’ll never have to call your insurer three times a week or wonder what “supplemental report” means. We talk their language, so you don’t have to.

Step 3: The Negotiation
Here’s where our experience matters most. We don’t accept the first offer, because the first offer’s never fair. We bring evidence, photos, and measurements to the table. It’s calm, firm, and effective. Insurers move fast when they realize we’re not amateurs.

Step 4: The Payout
Once your claim’s approved, you get your check. We don’t touch a cent until you’re paid, that’s our contingency promise.

Step 5: The Follow-Through
We stay in touch until your repairs are finished and you’re satisfied. If there’s a supplemental issue, like hidden decking damage, we reopen it. No ghosting. No fine print.

A few months back, we handled a metal-roof warehouse in Austin. From the ground, it looked fine. But our drone caught hundreds of micro-dents on the seams. That claim went from denied to fully covered in less than two weeks. Experience and persistence, that’s our edge.

Why Texans Trust PALCO Claims for Hail Damage Help

Let’s get one thing clear: we’re not storm chasers. We’re Texans. Our office is in New Braunfels, and we’ve been helping folks from Dallas to Corpus Christi deal with insurance headaches for years.

We’ve seen every kind of hail damage you can imagine, composite shingles, TPO roofing, metal panels, even vinyl siding that looked like it had been peppered with buckshot.

So, why do people trust us?

1. No Upfront Fees. Ever.

You don’t pay a dime until you get paid. That’s our whole business model. We believe in results, not promises.

2. Licensed & Local

PALCO Claims is licensed in Texas (#2487288), Oklahoma (#3001285558), and Nevada (#4071263). We’re a loss adjuster in New Braunfels, TX, with verified Google reviews, because people trust real outcomes.

3. Straight Talk, No Fluff

We won’t tell you “everything’s covered.” We’ll tell you exactly what is and what isn’t. That honesty matters. It’s what keeps people calling us year after year.

Here’s what one of our recent clients emailed us:

“I thought my insurance company was right, until PALCO Claims showed me all the missed items. They handled everything, even the calls. I didn’t lift a finger.”

That’s how it should be.

The PALCO Promise

If you’re dealing with hail damage in Texas, whether it’s your roof, siding, or gutters, here’s our promise:
We’ll handle the inspection, the claim, and the fight for your fair payout, so you can get back to living, not arguing with your insurer.

Ready to Get Started?

You can call us at (512) 553-6432 or email claims@palcoclaims.com for a free hail damage inspection anywhere in Texas.

Our office:
921 I-35 Suite 1202, New Braunfels, TX 78130
Hours: Mon–Fri, 8 AM to 5 PM

We’ll come out, inspect your roof, and show you exactly what the insurer will miss, before you sign anything.

Visit our Google Business Profile to see verified reviews and photos from real storm claims across Texas.

If your roof’s been hit by hail, even if it “looks fine,” don’t wait. Damage compounds fast in Texas heat.
Call PALCO Claims now at (512) 553-6432, and let us deal with the insurance part while you handle everything else that matters.

Frequently Asked Questions

How long does a hail damage claim in Texas usually take?
Most claims wrap up in about 30–45 days once we’re involved. Insurers move quicker when they know a licensed adjuster’s watching.

What if my insurance company already sent their own inspector?
That’s fine, we’ll recheck their report. In our experience, at least half of all hail impacts get missed in the initial inspection. We document everything and reopen the claim if needed.

Do I pay anything upfront for hail claim help?
Not a cent. We work on contingency. That means you only pay us after you get paid, no surprises, no hidden costs.