Running a hotel in Texas comes with challenges, from property maintenance and staffing to unexpected disasters like fire, storm, or water damage. When a loss occurs, insurance companies often delay or undervalue claims, leaving hotel owners stressed and financially strained. That’s where Palco Claims, your trusted Texas Public Adjuster for Hotels, steps in to protect your rights and fight for the settlement you deserve.

Hotel Insurance Claim Assistance Across Texas

Whether your property is in Houston, Dallas, San Antonio, or along the Gulf Coast, Palco Claims specializes in handling complex hotel insurance claims across Texas. Our adjusters understand the unique risks hotels face, from roof leaks caused by storms to kitchen fires or guest-area flooding.

We represent you, not the insurance company. From documentation to negotiation, we handle the full claim process to ensure fair recovery for building damage, lost revenue, and business interruption.

Types of Hotel Losses We Handle

• Fire, smoke, and soot damage
• Hurricane and windstorm destruction
• Burst pipes and water damage
• Roof, window, or structural collapse
• Mold and hidden moisture losses
• Business interruption and income loss
• Liability-related property claims

Every claim we handle starts with a free damage assessment. We inspect your hotel, document every detail, and build a claim strategy that ensures your insurance company pays what’s owed under your policy.

Why Hotel Owners Trust Palco Claims for Accurate Settlements

Licensed and Experienced Adjusters

Our team is fully licensed and operates under Texas License #2487288, Oklahoma License #3001285558, and Nevada License #4071263. With years of hands-on experience in hotel insurance claims, we know how to interpret policies and push back against undervalued estimates.

Detailed Documentation

Palco Claims uses advanced property loss evaluation methods to ensure no detail is missed. From furniture and fixtures to conference halls, guest rooms, and restaurants, we calculate the full cost of your loss accurately.

Strong Negotiation for Fair Recovery

Insurance adjusters often aim to minimize payouts. We negotiate directly with them using proven claim data and cost evaluations to secure the best possible result for your hotel business.

Transparent Process

No hidden fees. No confusion. We work on a contingency basis, meaning we only get paid when you do. That’s our commitment to your success.

Fire Damage Claim Recovery for a Texas Hotel

Problem:
A 70-room hotel in Austin, Texas, suffered severe fire and smoke damage in its kitchen and lobby area. The insurance company’s initial offer covered less than half the actual loss.

Solution:
Palco Claims inspected every affected area, identified hidden smoke and odor damage, and documented business interruption losses. We negotiated directly with the insurer and presented a full damage report backed by contractor estimates.

Result:
The hotel received a 62% higher settlement than the original offer, enough to rebuild faster and fully reopen within three months, minimizing revenue disruption.

Common Hotel Claim Issues in Texas

1. Denied or Underpaid Claims

Insurance companies may argue that certain damages were “pre-existing” or “maintenance issues.” Our team challenges these denials by providing proof through inspection reports and expert documentation.

2. Business Interruption Miscalculations

Hotels lose significant income during repair periods. Palco Claims calculates lost revenue accurately, factoring in occupancy rates, seasonal demand, and event bookings.

3. Delayed Settlements

Insurers may take months to respond. We ensure your claim moves forward quickly through constant communication and policy enforcement, helping you recover faster.

Credentials & Licensing Verification

Trust and transparency matter in every claim.
Palco Claims operates as a licensed and bonded public adjusting firm serving clients across multiple states.

• Texas License: 2487288
• Oklahoma License: 3001285558
• Nevada License: 4071263

Our adjusters have handled multimillion-dollar hotel and commercial property claims, always focusing on client protection, policy compliance, and fair results.

What to Expect When You Work with Palco Claims

Step 1: Free Consultation and Property Inspection

Once you contact us, our licensed adjuster visits your hotel, evaluates the extent of damage, and reviews your policy to identify coverage gaps and opportunities.

Step 2: Claim Documentation

We prepare a comprehensive claim package with photos, estimates, and loss reports to present to the insurance company. Every item, from HVAC systems to linens, is accounted for.

Step 3: Direct Negotiation

We handle all correspondence with the insurer, adjusters, and engineers, ensuring your claim is treated fairly and promptly.

Step 4: Settlement & Recovery

You receive the compensation you’re entitled to. Palco Claims ensures you have the funds needed to restore operations quickly and return to serving your guests.

Why Choose Palco Claims for Your Hotel Insurance Claim

• Proven track record of successful hotel settlements
• Decades of experience in property insurance claim handling
• Licensed across multiple states
• Client-first approach with transparent communication
• Contingency-based service, no win, no fee
• Local expertise across all major Texas cities

When your hotel’s reputation and revenue are at risk, you need professionals who understand both hospitality operations and insurance policy language. Palco Claims bridges that gap, delivering reliable representation that gets results.

FAQ – Texas Public Adjuster for Hotels

Q1: What does a Texas Public Adjuster for Hotels do?

A Texas Public Adjuster for Hotels represents hotel owners during insurance claims. Palco Claims documents damage, handles negotiations, and ensures you receive a fair settlement for property and business losses.

Q2: How much does it cost to hire a Public Adjuster for my hotel in Texas?

Our services are contingency-based, you pay nothing upfront. Palco Claims earns a small percentage of the final settlement, only after your claim is successfully resolved.

Q3: When should a hotel owner contact Palco Claims after damage?

Call us immediately after the incident. Early involvement helps preserve evidence, secure temporary repair approvals, and strengthen your insurance claim from day one.

Get Expert Help from Licensed Texas Public Adjusters Today

When disaster strikes, every day of delay can affect your hotel’s revenue, guest satisfaction, and reputation. Don’t face insurance companies alone, let Palco Claims handle the stress for you.

Office: 921 I-35 Suite 1202, New Braunfels, TX 78130
Phone: (512) 553-6432
Email: claims@palcoclaims.com
Website: https://palcoclaims.com